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Admin Assistant

The admin assistant helps page operators find answers and next steps from inside the admin workspace.

What it can help with​

Use the assistant for questions such as:

  • where to configure a feature
  • how to approach a status-page setup task
  • what recent incident or Beat information means
  • what to check before publishing a customer-facing update

The assistant is most useful when you want guidance without leaving the admin workspace.

What it should not replace​

The assistant does not replace human review for customer communication.

Keep a person in the loop for:

  • publishing incident updates
  • changing page access
  • enabling automation
  • approving Beat-generated actions
  • making billing or identity changes

Good prompts​

Good assistant prompts are specific:

  • Where do I configure viewer access?
  • What should I check before turning on Slack reminders?
  • Summarize the open incident before I post an update.
  • What does this failing Beat affect?

Avoid vague prompts when you need operational precision.